Terminal 5: British Airways Lichfield Suite opposite gates A20 and A21.Terminal 3: additional seating area, behind World Duty Free.If you need to transfer between Terminals 3 and 5 you can use dedicated flight connections buses.The journey takes 10-15 minutes depending on the arrival and departure gates. If you need to transfer within Terminal 5 (A, B or C Gates) we can usually arrange for you to travel in an electric buggy.for leaving the aircraft or transferring between different terminals: Please allow more time for reaching your connecting flight than the recommended minimum connection time, e.g. for getting through the airport, boarding the aircraft, or reaching your onward travel connections, please let us know at least 48 hours before you travel using Manage My Booking and we can arrange this for you with Heathrow airport. If you need additional help for your journey, e.g. Disability and mobility assistance at Heathrow Service desks to support customers are located both pre and post security. **Customers connecting through Terminal 3 now have access to a brand new larger facility which will reduce connection times between Terminals. London Underground is free if you use a Transport for London Oyster card.
*The Heathrow Express is free to use when travelling between terminals. The following options are also available for getting between the terminals:Īverage journey time (incl. to collect your bags, please speak to a member of Heathrow airport staff. This bus doesn't serve Arrivals so if you need to pass through this area, e.g. Heathrow airport offers a dedicated bus for travellers with reduced mobility and those travelling with babies or children (called 'Special Assistance Bus'). These free buses provide step-free access, run every six to ten minutes and are the easiest way to travel between terminals. Follow the purple signs to ‘Flight Connections’ and use the dedicated Flight Connections buses that will take you to your departure terminal.
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